how to make the services like Amazon not so bad?

to write in a blog about it so that millions of people read about it.
now nothing can help but the power of mass. unfortunately now not always the power of one kind person help.

moreover we all know that money is not the most important, but time!!!
so, is it all fake, what is written kindly in Amazon?
https://www.amazon.com/gp/help/customer/display.html?nodeId=202000770